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 Frequently asked questions |
| Q: |
How is my card produced? |
| A: |
We print greeting cards on our Xerox and Oce digital presses, which are both calibrated to international colour standards (ISO 12647). They are printed on a high quality single sided greeting card board, which is FSC Certified. The card is then trimmed to size, scored and folded. |
| Q: |
How can I pay? |
| A: |
We can accept payment by most major credit and debit cards, including Visa, Mastercard, Visa Debit, Solo, Electron etc. |
| Q: |
Are payments over the internet safe? |
| A: |
Yes, all payments are handled by SagePay using a secure server. Your card details will be encrypted before they are sent, making online transactions safe. |
| Q: |
Which format do my own images need to be in? |
| A: |
We accept all the most common formats - JPEG, GIF, BMP, & PNG. We recommend your image (file) has a resolution between 640 x 480 and 1280x 960 or is sized between 300kb and 900kb for the best results. Our system will warn you if your image is considered 'low quality'. |
| Q |
Why can I not upload my images or create my personalised gift? |
| A: |
To enable all functionality when ordering your items please ensure that:
- pop ups on your PC are not blocked
- javascript or active scripting is enabled (this is enabled by default)
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If you need help to unblock pop-ups – click here » |
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